about us

We specialize in gathering and presenting information for nonprofit professionals so they can make quick, smart decisions.Information icon black and white

Our goal is to support the work of nonprofits and charities so they can serve their communities better. We think the best way to do this is to equip the people who work in the industry with the tools and information they need so they can be effective and efficient in conducting their work. We equip nonprofit professionals by presenting access to information in a clean, clear, and comprehensive format. We also provide ratings and reviews by industry peers.

Initially we set out to answer the question, how are there so many charities, and yet so many people still in need? In searching for the answer it became clear how much time the employees of charities spend on non-mission related work. Finding quality resources takes a lot of time and can be quite difficult, particularly if you don’t have reliable online access, understand industry-specific terms, or have time to spare.

Effective charities specialize in one specific area; yet the people they serve have complex needs. The people reached by nonprofits don’t need just one specialized service, and it’s not always easy for a nonprofit professional to know where to go for help.

If, for example, a charity’s mission was to build a school in a rural area and it raised enough money to do so, the charity would quickly discover there is a lot more to learning than just a school building. Children also need books and other tools, the ability to get to school, support from their family or caregivers, adequate food and clean water, and access to a healthcare provider. As well, the school needs reliable electricity and a teacher. Charities can end up spending much of their time on non-mission related work to fully address the needs of their clients.

We thought, why not create an information centre that helps you find solutions? You can tell us your ideas and we will help you turn them into realistic goals with a step by step plan. And if you need more specialized help, we can point you in the right direction, finding the right expert for your needs.

Services in Action has evolved into an information centre that gathers and presents information and reviews about the nonprofit industry. For example, if a fundraiser needs to hire a company to execute a direct marketing campaign they can search on our website, find a list of direct marketing providers, and read the ratings and reviews from people who previously used their services. Find out if their prices are competitive, if their work meets your standard, and who knows your industry best. It’s like yelp for nonprofit professionals.

To learn more about this exciting feature, visit the Service Review page.