My first job in the nonprofit sector was with a large, national charity. On the first day, I was being trained by the person whose job I was hired to fill. I asked about a magnet I saw which had another charity’s contact information.
“Oh,” she replied, “we get a lot of calls from people in the community we serve asking for support groups, which we don’t offer. So, I refer them there.”
“They provide support groups; I didn’t know that.” I said.
“I don’t actually know if they do, but the person in this role before me told me that’s what she did, so I did as well.”
“Well!” I thought to myself. “How irresponsible! Couldn’t you at least call and find out? That is one of the first things I will do.”Read More