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Curated Resources

This Thursday, February 25th is Digital Learning day. While the digital world has presented many new ways to facilitate learning, there are many aspects of the digital world that can inhibit learning. One aspect we frequently come up against is wading through endless streams of information that isn’t quite what we’re looking for.

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Our projects

2020 Round Up

As we set goals for the year to come, it is important to recognize where we have come from. Despite many setbacks and struggles, some incredible strides were made.

We’ve had smoother years in the past. We’ve had easier years in the past. But this past year truly represents what Services in Action is:

Visit for the information services -the tools, resources, direction, and advice, and stay for the project that you just need someone to take care of for you!

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The Origin

My first job in the nonprofit sector was with a large, national charity. On the first day, I was being trained by the person whose job I was hired to fill. I asked about a magnet I saw which had another charity’s contact information.

“Oh,” she replied, “we get a lot of calls from people in the community we serve asking for support groups, which we don’t offer. So, I refer them there.”

“They provide support groups; I didn’t know that.” I said.

“I don’t actually know if they do, but the person in this role before me told me that’s what she did, so I did as well.”

“Well!” I thought to myself. “How irresponsible! Couldn’t you at least call and find out? That is one of the first things I will do.”

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Services ConnectedServices in Action is an information centre for nonprofits, established to help you help your community and the people you serve.

We specialize in gathering and presenting information for nonprofit professionals so they can make quick, smart decisions.

Our goal is to support the work of nonprofits and charities so they can serve their communities better. We think the best way to do this is to equip the people who work in the industry with the tools and information they need so they can be effective and efficient in conducting their work. We equip nonprofit professionals by presenting access to information in a clean, clear, and comprehensive format.

Read more about how it all began

Our (free) services include:
  • Information and Tool Sharing: We specialize in finding the unfindable and getting access to services that don’t seem to exist. By learning about other organizations in your area you can ensure your clients get the best possible care.
  • Specialized Projects: We understand what it takes to turn an idea into a list of action items. If you’d like to get a project started, but don’t have the time, resources, or know how to begin, Services in Action can help you customize a plan to get you where you want to be.

Getting involved is easy. Fill out our Intake Form and we’ll be in touch.

Connect with us We’re here to listen to your ideas and problems and offer solutions. Email, call, or connect with us via video chat and tell us about the challenges you face. Find us on Facebook, Twitter, Instagram, and LinkedIn  and sign up for our newsletter to learn about what’s trending in the nonprofit industry and what’s happening with your colleagues. We love sharing great information, ideas, and tips. If you haven’t already, check out our Resources page to see if we have already done work that would help you.

Join our network of nonprofits and benefit from our industry insight. By building partnerships and working with other organizations you can help your clients receive all of the support they need.

We specialize in gathering and presenting information for nonprofit professionals so they can make quick, smart decisions.


Our goal is to support the work of nonprofits and charities so they can serve their communities better. We think the best way to do this is to equip the people who work in the industry with the tools and information they need so they can be effective and efficient in conducting their work. We equip nonprofit professionals by presenting access to information in a clean, clear, and comprehensive format.

History: How it all started

After my last year of school was finished, I started working full time for the company I had spent the past couple summers with. The job was fine, it was in the food industry, and the people I worked with were great. I was learning a lot, but the work did nothing to fulfill me. I had no interest in the industry or my role in general. I needed more. I needed to contribute more meaningfully to the world. On one particularly gloomy day, I was given a sheet of paper telling me how I could convince people to buy processed, unhealthy snacks instead of healthy whole foods they were seeking. ‘You want an apple, how about this apple sauce instead?’ That was the end for me.

A professor in school told me to follow my bliss; but my bliss wasn’t hiring. Or at least, wasn’t hiring me. I had barely heard of the nonprofit industry. Sure, I know about many different charities, but I didn’t know how many different types of jobs there were available. We learn about maybe 40 or 50 different career paths in high school, but in actuality, there are thousands of different career path out there.

Eventually I learned that Sales is called Fundraising in the nonprofit industry and was able to land an entry level job fairly quickly. I also learned that coming from a big company meant there was a potential for a new corporate sponsor, and that’s almost always a hire for a Fund Development Manager.

On my first day I was being trained by the person whose job I was hired to take over. She showed me all around, and bestowed all of her knowledge. There was a magnet on the filing cabinet for another charity. I asked why it was there. She told me on occasion, people in the community would call for particular support services. Our employer did not provide such services, but the charity from the magnet did, supposedly, so she’d pass along the phone number. “Wait, you say they provide that service, but you don’t actually know?” I asked, completely bewildered. How irresponsible? Referring someone to something that may not be correct?!? I told myself that would be one of the first things I would do, learn where to refer people.

I was in that role for a year and a half, and I never learned where to refer people. And I handed out that other number frequently.

Over the next few years as I grew within the nonprofit industry I realized just how strapped organizations and their employees are. The work is never ending and the judgement from the community, donors, and public is unrelenting. The work of a nonprofit professional is a constant hustle.

It quickly became clear to me how much time the employees of charities spend on non-mission related work. Finding quality resources takes a lot of time and can be quite difficult.

Effective charities specialize in one specific area; yet the people they serve have complex needs. The people reached by nonprofits don’t need just one specialized service, and it’s not always easy for a nonprofit professional to know where to go for help.

If, for example, a charity’s mission was to build a school in a rural area and it raised enough money to do so, the charity would quickly discover there is a lot more to learning than just a school building. Children also need books and other tools, the ability to get to school, support from their family or caregivers, adequate food and clean water, and access to a healthcare provider. As well, the school needs reliable electricity and a teacher. Charities can end up spending much of their time on non-mission related work to fully address the needs of their clients.

I thought, why not create an information centre that helps nonprofit professionals find solutions? You can tell us your ideas and we will help you turn them into realistic goals with a step by step plan, use our resources to find answers quickly, and make connections so you can speak directly with people who have the experience you’re looking for.

Services in Action has evolved over the years, but what has always remained is our passion for the civil society and our belief that the people working in the sector are our chance at a better world -if only they are given what they need to get their job done.